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FAQ

Welcome to our FAQ page. We aim to provide answers to some of the most common questions you may encounter. This page offers clear information and assistance. If you cannot find the information you need, please feel free to contact us directly. We are dedicated to serving you and ensuring you have a seamless and satisfying experience.

The customization time depends on the complexity of the product and your customization requirements. We will indicate the estimated completion time on the order.

You can select your desired products on our website and submit your inquiry for a quote through the website, email, phone, or WhatsApp.

When you intend to place an order, we will create a digital mock-up based on the customer's requirements, allowing you to preview the final product for added assurance. We will also confirm all customization details with you before starting production to ensure accuracy. If you have any questions, please feel free to contact us.

Super urgent order? A very small amount? No problem!

Giftopia Help can help you

In order to meet the needs of some companies for emergency activities, Gift Help has launched a series of emergency cramming gift packages with express delivery, which can be designed by yourself and a large number of materials can be used; most products can be completed within 3 working days and are popular. The products are all equipped with exquisite packaging, which can better highlight your brand value and significance; it is especially suitable for corporate organizations that have temporary events and require customized gifts.

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Gifts Categories

Bags & Cardholder

Cotton Bag
Backpack, Crossbody Bag
Non-woven Bag
Pouch
Computer Bag
Other Bags
Cardholder

Stationery

Notebook
Memo Pad
File Folder
ID Cardholder/ Landyard
Storage Items
Pen
Other Pens

Electronic & Phone Accessories

Hand Fan
Portable Charger
Data Cable
Portable Bluetooth Speaker
Lighting Items
Other Electronic Items
Phone Accessories

Event & Promotion

Printing Products
Gift Box
T-shirt
Hat/ Accessories
Other Clothings
Pin/ Keychain/ Magnet
Trophies/ Decorations
Toys/ Games
Other Promotion Items

Kitchenware & Tableware

Bowl/ Plate/ Container
Cutlery
Towel/ Placemat
Cup
Tumbler
Other Kitchenware & Tableware

Outdoor Items

Umbrella
Camping Items
Sport Items
Travel Items
Water Activities Items
Other Outdoor Items

Theme

Daily storage

2025

Interesting features

Ladies series

Large area printing

Men's gifts

Chinese New Year Series

Summer Series

Environmentally Friendly

Christmas Series

Minimalist Literary Youth

VIP Gift

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Room 8, 9th Floor, New City Centre 2 Lei Yue Mun Road, Kwun Tong, Kowloon (Reservation required)

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